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  2. Shipping Policy
  • FOB or Freight on Board: Title passes to the buyer once the parcel enters the carrier's system from our location at in Raytown, Missouri 64138-3507 USA.
  • Same or Next Business Day depending on the time of day the order is received in Central Standard (CST) or Daylight Savings Time (CDT). Orders are not processed or shipped on Saturday except by prior arrangement.
  • Shipping charges are calculated based on actual order weight, destination and carrier service level chosen by the customer for domestic and international delivery.
  • Flat Rate: We use flat rate box options whenever possible.
  • Delivery Confirmation with Tracking is added to all domestic and international orders. .
  • Multiple Orders placed within 24 hours will be combined into one shipment. A shipping adjustment or refund will be made for the excess shipping charged on those orders.
  • FOB or Freight on Board: Title passes to the buyer once the parcel enters the carrier's delivery sysystem.
  • We assume no liability for damage or loss while in transit. All shipped orders are insured against loss or damage and we will file the necessary insurance claims as the shipper. We will assist in locating lost international orders by initiating International Search Inquiries after the required number of days from shipment date have passed for that country. The search inquiry is only available for shipments by USPS Priority International, Express or Global Express.

Carriers: United States Postal Service (USPS) and United Parcel Service (UPS) and DHL Worldwide Express.

USPS: daily pickup or drop off
UPS: daily pick up at 3:30pm CST

Shipping charges DO NOT include customs/ import duty taxes or VAT collected by the postal authorities of your country which vary according to the import rules and tariffs levied by your country. Please check with your country's appropriate government agency to be informed about additional import charges.

Review the mailing conditions for your country: USPS Index of Countries and Localities.

DHL Worldwide Express

USPS Postal international

Customs Declarations: False declarations on customs documents are against U.S. Customs law and the customs law of your country. Do not ask us to break the law and jeopardize our business with fines, penalties, seizure of goods, imprisonment and the inability to export and ship internationally.
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