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Customer Service Feedback-2000-to-2005


Canyon View, TX (November 2005)5 Stars!
"Hello I would just like to thank you for everything that I have gotten from Saber Cycle it has been top quality and has worked very well. I will add you to my favorites list and leave good feedback. Thank You and God Bless Ray"


Sunset, Utah (August 2005)5 Stars!
"Saber, I received my parts and was delighted. I appreciate the fast service and quality of the parts. I'm sure we will be doing business again. Thanks, Rich"


Stayner, Ontario, Canada (June 2005)5 Stars!
"Hi There... Just wanted to let you know i received the Air Dam for my 1983 Goldwing. It was perfect. I look forward to many more items from Saber Cycle.. You Guys are the best!! Shawn "


Veracruz, Mexico (March 2005)5 Stars!
"Just wanted to thank you for your great service and fast response. I've just made two purchases with you so far but I'm sure I'll return to get more stuff in the future.Luis"


Flemington, New Jersey (February 2005)5 Stars!
"Thanks for the great service. Items arrived today, barely 2 days after I ordered them. You beat Newegg for service, and that's saying a lot! Jack "


Dickson, Tennessee (February 2005)5 Stars!
"I just wanted to say THANK YOU! I ordered a new starter for my 1983 Aspencade on Monday and it was on my doorstep on Wednesday. The correct part and fast delivery...what more could I ask for? Thanks Guys! Carl" 


Wallington, Surrey UK (January 2005)5 Stars!
"Thank you guys. They have arrived today and I am absolutely delighted. I’ll also pass the word around the Gold Wing Owners Club of Great Britain to say how pleased I am too. More soon! Very kind regards, Michael"


Albuquerque, New Mexico (January 2005)5 Stars!
"Items arrived today in fine shape, that was fast shipping, been a pleasure, thanks again! Mark"  NOTE:Customer ordered on Jan.3, we shipped on Jan. 3 and he received it on Jan.5!


Brooklyn, New York (December 2004)5 Stars!
"Hi, guys! Since I discovered your site on Internet me personally and a lot of my fellow Goldwingers from our club are very happy :0) !!! Good quality parts for reasonable price and super fast shipping make you guys second to none! Keep up a good job, fellas and always keep in mind that "The next best thing after having a Goldwing is customizing it" :0) Thanks again. Helena "


McDonald, Tennessee (November 2004)5 Stars!
"I'm still working on restoration project above ['76 Honda GL 1000], which has turned out to be quite a labor of love. Thanks to Saber-Cycle I have replaced a pretty good inventory of parts, and have made a lot of progress...Bob"


Evansville, Indiana (November 2004)5 Stars!
" I just wanted to drop you a note commending the staff and business on a job very well done. I was very surprised at the speed in which my order was shipped and the fantastic value and quality of the items. Again a job well done. I'll most definitely be continuing my shopping for goldwing parts at your establihment. I would give your place a five star rating without a second thought. Thank you for your time to read this. Dave"


Pensacola, Florida (November 2004)5 Stars!
"Thanks for the fast service on my order. I didn’t expect it to be so good! I’ll shop here every time I have a need for parts. Terry"


Eday, Orkney Isles, Scotland (October 2004)5 Stars!
"Thank you for my order, which came on 10/15/04 [ordered 10/7/04] so its all the best to you, from Pulhoy, EDAY,Orkney Scotland and once again thank you. D.Thompson"


Detroit, Michigan (August 2004)5 Stars!
"I received the (missing) Muffler Ext. Bolt. Thanks very much. I will always do business with you people. You are on the up and up. Willie"


Midland, Texas (July 2004)5 Stars!
"Sirs: I have never said than you to anyone that I have done business with on the internet. Most of my experiences have been okay but not exceptional. You folks are a horse of a different color. The 1st order I placed with you arrived way sooner than I expected and it was complete with no back ordered items. Wow! Even more incredible was when I had a problem with a water pump I emailed you after 9:00 PM my time and received a response not an hour later. Not only did you respond but you resolved the problem by sending me a new water pump and paid the postage for the return of the defective pump. Your service is the best I have ever received. Thank you!!!!! I received the new pump yesterday and I am sending the defective one back today. Because of your service I am placing my second order for parts today. I am doing preventive maintenance on my 82 GL1100 right now, but this winter I am going to do a ground up restoration and you can bet I will be purchasing every item I can from you. A very satisfied customer. Lee"


Austin, Texas (May 2004)5 Stars!
"By the way, very impressive follow through and attention to detail. My last order from you had exactly what I wanted. Really enjoy doing business with you. Please do make sure that you send two timing belts. Thanks, Danny"


Holland, Netherlands (April 2004)5 Stars!
"Unbelievable how fast your reaction is coming! That gives me a very good feeling. Thank you very much for the good service. With regards, J.L."


Oldham, Lancs, UK (April 2004)5 Stars!
"To Gene and pals thanks for the order and the extra freeby badges, I should be able to find a spare bit of chrome to put them on, I have recommended you to a pal of mine . . . from Border Wings (a local branch of The Goldwing Owners Club Of Great Britain) I think he has just placed an order with you. Keep up the good work in still supplying parts and accessories for the older now aging Wings as over here there are very few dealers willing to supply bits for them GL1500 included now. When the bike is assembled I will send you a picture for the rogues gallery if you dont mind. Regards, Malc"


Leavenworth, Kansas (April 2004)5 Stars!
"I sent you folks a cashiers check and part form on Monday, and received my parts today (Wednesday). That is truly incredible. You can expect more business from me in the future and you will come highly recommended from me to anyone else seeking goldwing parts..and thanks again for the incredible speed of my order. Sincerely, Gregg"


Joseph City, Arizona (April 2004)5 Stars!
"I would like to thank you for all your great service I have received from your company. You are always prompt on sending the parts I need. I will continue to do business with you and will pass your name on to friends and co-workers who may be looking for parts. Thank again for the great service. Thanks, Bob"


Kerrville, Texas (April 2004)5 Stars!
"Just a note to say thank you. I received the speaker covers and they fit & look great. Tell everyone down the line "GREAT JOB" Thanks again, Ron"


Griffin, Georgia (April 2004)5 Stars!
"I thankyou for your expedience in this delivery--I am very glad that i found your website--honda here wanted twice the money for same parts and a 2 week wait while ordered--I am impressed with your service--I have several friends that ride goldwings and as me they do there own work--I will be giving them your website--again I thankyou. Joe"


Rowlands Gill, Tyne & Wear, UK (March 2004)5 Stars!
"Hi, just a quick line to say that I received my order as requested. You provided a quick and cost effective service (although I still had to pay a little extra to have the goods delivered in this Country. I had searched UK sites and found them to be rather uninformative and/or expensive. Compare this with your site which is excellent in that you provide information on the product as well as showing the picture. I ordered these goods on the 10th March 2004 and had the delivered to me on the 17th March 2004. Thats pretty good by my standards. Thanks again. Nigel"


Waterloo, Iowa (March 2004)5 Stars!
"Just wanted to drop a line to congrats you on your excellent service. I can't remember the last time I ordered an Item from a company without some type of trouble. Your business is excellent!!! Thank you so much for your great service. Feel free to use this letter for your customers.Thanks again. Bob"


Dudley, Massachusetts (March 2004)5 Stars!
"I rec'd my parts today and was amased with your service. Talked to you on Friday night about the switch for engine guards, you said parts would be sent Saturday. They arrived today. I am very pleased. You have gained a customer. You will be referred to anyone else who needs parts. Thank you again. Jason"


Glen Allen, Virginia (February 2004)5 Stars!
"Just wanted to say thanks for the exceptionally fast delivery of the parts I ordered. I have never received such a quick response to an order for parts over the Internet before. Keep up the service at this pace and you will have us all spoiled. Thanks, Gary"


Southhampton, Hamps, UK (February 2004)5 Stars!
"Shipment arrived today! I may need surgery to take the smile off my face.Great service if only everything in life went as easy...Rob"


Midland, Texas (February 2004)5 Stars!
"Well, you folks continue to amaze me. I received my trunk rack, today. That's three days flat. Amazing! The order you shipped is here, while I await orders from other companies (Things you don't have), that have been on order for a week and a half, or more. Keep up the GREAT work!!!!!!!! Thanks, Danny"


Randalstown, Antrim, UK (January 2004)5 Stars!
"Everything arrived intact very well pleased with quality of goods, have placed a small order again thank you for your prompt attention. Desmond"


Kells, North Ireland (January 2004)5 Stars!
"A big hello from northern ireland and thanks for the great service. All my parts in good condition and a lot quicker AND CHEAPER than from our local supplyers.I wont hesitate to use SaberCycle again and I will definitely recommend yourselves to all the goldwing owners in the area. Once again thank you for the great service. colin"


Southhampton, Hamps, UK (January 2004)5 Stars!
"Dear Gene What great service! THANK YOU VERY MUCH Have a great year, Rob"


Tewkesbury, Glouster, UK (August 2003)5 Stars!
"Thanks for great service. Ordered handgrips Thursday 31/7 delivered to my door in England Monday 3/8. Fantastic service, I will be ordering many things off you in the future now that I have found you. MANY THANKS. Grant"


Midland, Texas (July 2003)5 Stars!
"You guys amaze me. Other companies need to take shipping lessons from you. I ordered my fan switch Tuesday, around 5pm, and it arrived Thursday, before 5pm. Amazing. Keep up the GREAT work. Danny"


Idaho (July 2003)5 Stars!
"I just visited the web site and catalog for the first time. I like this much better than the old paper catalog. This is a great addition to your service of supporting our GoldWings. Gary"


Licking, Missouri (June 2003)5 Stars!
"Called this order in Tues. afternoon, and was delivered here Wed. afternoon. Nice items, pleasant conversation with Diane on ordering. Thanks again, will highly recommend your company to friends. Thanks, Rick"


Lansing, Kansas (June 2003)5 Stars!
"What great service, you provide. I am a new customer, and very impressed with the service, ordered Thursday morning and friday I received the products. It really doesn't get any better than that. Will be doing alot more business with you in the very near future. Thanks for being there for us Goldwingers. Mario"


Illinois(June 2003)5 Stars!
"All of the material arrived this afternoon (Monday). Great service. Jerry"  Note: Order placed Friday.


Swindon, Wiltshire, UK (May 2003)5 Stars!
"Have received the order, all correct and in a record time from the US to the UK, terrific service. You now have a regular customer! Best Regards, Tim"


Wichita, Kansas (April 2003)5 Stars!
"First of all I want to thank you for your prompt shipment on my order AND you were thoughtful enough to include some very valuable info for us. You also went the extra mile when you called me about the processing problems. I had ordered some parts from the local Honda shop in Wichita and they weren't nearly as helpful, plus I ordered them the same time I ordered from you and get this- their order takes five days longer to be delivered! I got your package in the mailbox a week ago today thank you so much! The question I have is, instead of dealing with the local dealership, can I deal pretty much through you via email or something? I am so satisfied with your service I would bring all my business to you if I can, and I recommend you to my friends. I am trying to learn all I can about this bike, I'm just a novice but the old man isn't always around to fix it, so I better know what I'm doing. Any hints or advice would be greatly appreciated. Thanks Again, Lori"


Mattawan, Michigan (April 2003)5 Stars!
"Thanks for the quick response! No wonder I keep ordering my stuff from you guys! I do have an excellent local shop that can do the turning for me, so there I will go. Thanks for supporting these older bikes. Mine has a lot of life left, and I plan to use it. Tom"


San Antonio, Texas (April 2003)5 Stars!
"I'd just like to say thanks for offering a good variety of parts at good prices. You also include a few links to affiliated Honda shops. Through your Outlets area I have discovered the used Honda place in Pasadena, TX. I'll try to visit there the next time I ride through. I'm really tired of getting ripped off by the local bike shops who are just in it for the glitz and maintain their "show me the $$$" attitude. I'm really glad to know of your outlet. Thanks for the parts. Brian G"


Lebanon, Pennsylvania (April 2003)5 Stars!
"Just wanted to express my appreciation for the friendly and prompt service I have received over the past 2 years. I have been ordering parts for my 1984 Aspencade and it is looking great. I can always count on my order within 3 days. Its been a pleasure doing business with you. Thanks again. Rick"


Warner Robins, Georgia (March 2003)5 Stars!
"Geez, never have I had such quick service and delivery, I placed my order online saturday, My stuff was here today (Monday)I am more than pleased,kudos to you and your staff. You can count on more orders from me and I will tell all my goldwing cronies. Thanks, Mike"


Middletown, Delaware (March 2003)5 Stars!
"I would like to thank you folks for your efficiency. Order on Sat. and delivery on Mon. Awesome. With the order came info on air cut-off valves. I get the impression you have been riding my bike. I always just considered it a cold natured SOB. While I don't have the back firing, I do have the hesitation and some white smoke on starting. I also have recently had a dripping of coolant from one of the bolts that hold the exhaust pipe to the head with a need to top off the coolant regularly. I tried snugging up the bolt but it was tight and seems to seal up when the engine warms up. Would this be a natural progression of the head gaskets cooking and no longer doing it's job or an unrelated problem? I plan to order the air cut-off valve from you in a little bit but I want to check and see what else I might be needing first. The info articles you sent with my order was really great. Most of the shops around here have no interest in a 75 goldwing, most of their staff weren't even born when it was made. One place even told me they didn't want to work on my bike because it would take up shop space when they can cycle newer bikes through faster. They did say they might work on it during the dead of winter when the shop had no newer bike to work on. Thanks, but no thanks. Thanks again for the quick turn around and the info. Dave"


Grimsby, Lincs, UK (January 2003)5 Stars!
"Congratulations, the new bits came today, even before I have had chance to fit the "old" bits, i.e. the bits that came last week (Referring to two orders within the month). The side plates really look the business.You do know, that if ever ANYONE wants a reference for you (and your company) you can give them MY details. I will be more than happy to crow my satisfaction from the highest steeple. Ron"


Texas (November 2002)5 Stars!
"Just wanted to say thanks for the quick shipment of my GL 1200 Radiator Grill. It's GREAT, and fit perfectly. Can't believe, I ordered on Friday, and the shipment arrived Monday. You have earned my business."


Colorado (April, 2002)5 Stars!
"I have ordered several items over the last couple of years from SaberCycle and every time I have had efficient and friendly service. It's getting hard to find accessories for the older Goldwings. I am glad that you are around. Thanks!"


Texas (March, 2002)5 Stars!
"I just recently found your web site when searching for Goldwing catalogs. I was impressed at the quantity of parts available, so I ordered several chrome pieces for my 1984 Aspencade. Your order arrived in less then 5 days. (I'm still waiting for parts I ordered through J.C Whitney. It's been over 10 days). Thanks!"


California (February, 2002)5 Stars!
"Got both orders today. Very satisfied with merchandise. quality all the way looks like. and really like the two GW pins. Thanks, you will hear from me in the future."


Oklahoma (November, 2001)5 Stars!
"I ordered a luggage rack and driving lights from you on the 19th of Nov. They arrived on the 21st. I installed them on my 2002 Goldwing on Thanksgiving day. The luggage rack is very nice, and substantially larger than Honda's OEM. I have a friend with the Honda rack, and he wishes he had waited to see my rack before he bought Honda's. I was able to install the driving lights in about 2 hours, and they work perfectly. If someone needs a reference for these two products, you can give them my e-mail address (jewebb@itlnet.net) and I will gladly put a good word in for the products, and your dealership. Thanks."


Hawaii (September, 2001)5 Stars!
"Just wanted to thank you for your very efficient and friendly service. The parts arrived just when you said they would. The goldwing is just about ready to go again....GOOD JOB!!!!"


Michigan June, 2001)5 Stars!
"Thanks for getting my order shipped as quickly as you did. I ordered cables on Thursday and the parts were at my door on Saturday."


United Kingdom (May, 2001)5 Stars!
"Hi..there I've received the armrests.. Thanks for the prompt, efficient service..."


Michigan (May, 2001)5 Stars!
"Just wanted to thank you for your help in solving the rough idle and hard starting problem I was having on my 78 GL1000. I received the air cutoff valve rebuild kit on Friday the 18th and it took about ( 1 ) hour total to install (the old diaphragm was cut) . When I started the bike I couldn't believe it was the same bike. I readjusted the carb's and went for a ride, what a difference. Thanks Again, Terry"


Ontario, Canada (March, 2001)5 Stars!
"I would like to thank you very much, for your kind reply to my order. It was a pleasure doing business, with someone that I could trust. It was great traveling to Florida and knowing I wouldn't have to worry about the windshield. It fit great, never had to eat bugs.. Bernie & Charlene"


Australia (February, 2001)5 Stars!
"Folks, I live in Australia but visit the USA regularly. I've seen your ads in WingWorld but until I had a cable modem installed had not visited your site so this was the first time. I'm really impressed by the way the site has been set up, the ease of use and the uncluttered feel which makes using the site very simple. I will definitely order from you the next time I am in the US in May. Best wishes for success. . . Phil"


Florida (December, 2000)5 Stars!
"I could never get this kind of service from the dealer." (...after ordering his water pump on Friday and receiving it in the mail on Monday.)


Georgia (November, 2000)5 Stars!
"Wow!!! Talk about FAST!!! When I ordered the lights, you said they would be here Monday. You were right. That is the fastest parts I have ever received from mail order. Thanks. I put them in that night and they are GREAT."


Texas (October, 2000)5 Stars!
"Thanks for the web site - it's good to know you're out there."


Georgia (October, 2000)5 Stars!
"I appreciate the prompt service and courtesy shown by you."


California (October, 2000)5 Stars!
"I got my trunk rail and bag installed, thanks for your help with the order. I have put a link to your site on my GW page... I will call today with another order."


 That's All Folks!

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